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Customer reviews of Motorcade (Penkridge) Ltd

At Motorcade (Penkridge) Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Motorcade (Penkridge) Ltd

Motorcade (Penkridge) Ltd

Based on 127 customer reviews

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  • 5

    outstanding customer service

    By Jason K on 17 April 2017 | Verified purchase

    I would not hesitate in buying a car from them, they are professional and more importantly they care about customer service.

  • 5

    Very professional dealer

    By Mathew R on 10 April 2017 | Verified purchase

    Recently bought a Hyundai i30 from Motorcade and the whole experience was very professional. There was no hard selling, everything was explained clearly and every choice was my own to make. Ian and his wife were very helpful and the selection of cars available was great, all at fair prices. I'd recommend anyone to go to motorcade when in search of a new car, their service was top notch and I will be using them as my service garage in the future.

  • 5

    The purchase of our Honda Jazz

    By David E on 10 April 2017 | Verified purchase

    I must admit I was pleasantly surprised by the attitude of the staff that we experienced when purchasing the Honda Jazz we recently acquired. Everything I asked them to do was done and more. We would recommend Motorcade to anyone. Just as importantly the car we purchased has proved to be a very useful adition to our family.

  • 5

    A brilliant service throughout.

    By Shaun D on 10 April 2017 | Verified purchase

    Ian and Alison are very friendly and helpful indeed. They were very patient and nothing was too much trouble. They were always willing to give as much information as possible about the car. The car itself was immaculately presented with more than enough fuel for our journey home. All the controls were explained thoroughly which is something you don't usually find from a used car garage. Thanks garage was easy to find and well stocked and very neatly layed out. I dealt with Ian for the sell who I felt very at ease with. There was no pressure to buy and the car actually sold itself. Although I live 30 mile from the garage I would have no problem in dealing with Motorcade in the future.

  • 5

    Excellent company.

    By Kim L on 10 April 2017 | Verified purchase

    5 stars all around service. Lovely people who help to no end with any queries.

  • 5

    Superb service, highly recommended.

    By Theresa G on 10 April 2017 | Verified purchase

    The staff at motorcade are absolutely superb and I couldn't fault any aspect of their service. I am thrilled to bits with my new car. If only all dealers were as conscientious with their customers. Highly recommended.

  • 5

    Brilliant staff & garage !!!

    By Veronica R on 10 April 2017 | Verified purchase

    Fantastic Friendly staff & brilliant 2nd hand car like new, very reasonable price - will deff reccomend !!!!

  • 5

    happy motoring :)

    By Godfrey H on 12 March 2017 | Verified purchase

    Just like to thank Ian and the rest of the team for selling me a brilliant car. Not only did I get a good car that runs fantastic, but the people at Motorcade even stayed over to wait for us when we got held up going to pick up the car.. And were still polite and helpful. So once again, thank you Motorcade. Wished all traders were like you :)

    Reply from Motorcade (Penkridge) Ltd on 13/03/17

    Thank you Godfrey - you were a pleasure to deal with and thank you for travelling the distance to purchase the vehicle from us. Your review and your business is very much appreciated.

  • 5

    A very good car buying experience.......

    By Chirs B on 27 February 2017 | Verified purchase

    Having bought and sold a number of cars for myself or my family, I can honestly say dealing with Ian and Alison at Motorcade in Stafford was the by far and away the best experience of them all. I have a cynical view of car dealers and Ian and Alison's attitude to selling a car was refreshing. There was no attempt at a hard sell, no pressure to buy the car or take finance. The car was as described in the advert and the trade in offered to me was reasonable and I came away feeling that I had been teated very fairly. Alison sorted the paperwork and arranged the VED on my behalf. Ian took the time needed to explain the controls of the car and got soaked for his trouble as it was pouring with rain at the time, but in spite of the rain he didn't skimp - it was a very thorough briefing and he even helped me connect my phone to the bluetooth before he was finished. All in all a very pleasant experience and worth the near 300 mile round trip to see the car.

  • 5

    Best used car garage around!

    By Martin S on 18 February 2017 | Verified purchase

    What can I say? Buying my new car from Motor Cade was an absolute pleasure. Ian and Alison are two lovely people and treated me with great respect and helped the purchasing of my new Renault Captur so easy. Alison explained all the paperwork and had it ready to sign-easy...on purchasing the vehicle Ian talked me through all the interior workings(great knowledge) and showed me where all the top up fluids etc went. Ian serviced the car and had it cleaned before collection so the car looked showroom. The car-I had been looking for a Captur and viewed before I came to Motor Cade. Ian had the better car by miles and the car was superb value for money. I will be using Motor Cade for my MOT's and servicing in the future- even though the garage is 32 miles away. Motor Cade are that good!! No issues with the car so far(and why would there be??)but if there were I'm 100% confident a quick call and Ian and Alison will have me sorted out in a shot(with a curtesy car if required)