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Customer reviews of Motorcade (Penkridge) Ltd

At Motorcade (Penkridge) Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Motorcade (Penkridge) Ltd

Motorcade (Penkridge) Ltd

Based on 129 customer reviews

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  • 5

    A very good place to do business.

    By Helga P on 26 October 2018 | Verified purchase

    One day all motor trade businesses will be as good as these guys are.

    Reply from Motorcade (Penkridge) Ltd on 29/10/18

    What a wonderful way to put it. Thank you Helga, we are so happy you feel this way.

  • 5

    Freindly and considerate

    By Samuel W on 26 October 2018 | Verified purchase

    Excellent service, friendly and considerate. Couldn't be happier with the service I received and the vehicle I purchased. Would definitely recommend them. They are interested in the customer and building a long term relationship, not just selling an item.

    Reply from Motorcade (Penkridge) Ltd on 29/10/18

    Thanks Samuel. It's true - we feel that whilst the car itself is of course important, it's our aftercare that we pride ourselves on and is what so many companies lose sight of after they have made the sale.

  • 5

    First class customer service

    By Gary N on 08 October 2018 | Verified purchase

    Very friendly and very helpful staff. First class service very happy with our car would highly recommend.

    Reply from Motorcade (Penkridge) Ltd on 09/10/18

    Cheers Gary, it was great to deal with you. Shame your boys couldn't finish the job at Man U last week, but it was a great performance!

  • 5


    By Tracy B on 08 October 2018 | Verified purchase

    They were friendly helpful and did everything they said they would. I

    Reply from Motorcade (Penkridge) Ltd on 09/10/18

    It was great to deal with you Tracy and with you being so local we hope to be of assistance going forward too, so as to keep you on the road as cheaply as possible.

  • 5

    Great service

    By Hazel B on 27 September 2018 | Verified purchase

    Very friendly helpful people who have a lot invested in their business. They rely on customers being happy and satisfied and this reflects in their service and cars. I live a 1 hour drive away but will be delighted to go back.

    Reply from Motorcade (Penkridge) Ltd on 01/10/18

    Thanks Hazel for your honest and very kind words. We have always tried to be the best at what we do and put our customers first and it's reassuring to hear that we are still hitting the mark after 12 years at MOTORcade.

  • 5

    Very positive

    By Margaret S on 16 September 2018 | Verified purchase

    Helpfull and listened to our requirements. Informative and help to identify a suitable vehicle.

    Reply from Motorcade (Penkridge) Ltd on 01/10/18

    Thanks Margaret, it's nice to hear that we are still doing our best at listening and advising which is something many dealers don't do any more.

  • 5

    Brilliant service

    By Adam B on 13 September 2018 | Verified purchase

    Couldn’t be happier with my first car. The buying process was so easy start to finish and the after sales care looks great. Would definitely recommend anybody after a good used car to go to motorcade

    Reply from Motorcade (Penkridge) Ltd on 14/09/18

    It was a real pleasure to deal with two people so friendly and genuine. We wish Nicola all the best with her driving lessons and hope to see her soon without the L-plates!!

  • 5

    Pleasure to buy

    By Julie S on 10 September 2018 | Verified purchase

    Buying the car was a pleasurable experience all through the process they were very informative and helpful, the hand over was not rushed and they showed us all the features of the car

    Reply from Motorcade (Penkridge) Ltd on 14/09/18

    Thank you Julie. It's a bit more high tech than your last Micra, but I'm sure it will give you years of happy motoring just like its predecessor did. Don't forget to to give us a call if you want any of the gadgets explaining again.

  • 5

    Very happy!

    By Steven W on 18 July 2018 | Verified purchase

    The staff were very friendly and welcoming. Everything thing was explained about my car which most car companies don't give. I drove away from motorcade penkridge very happy.

    Reply from Motorcade (Penkridge) Ltd on 31/07/18

    Thank you Steven - this means a lot. We always try to give everyone we deal with 100% and it's refreshing to know that we are still getting it right.

  • 5

    Purchasing our car

    By William H on 12 July 2018 | Verified purchase

    We give 5 stars to Motorcade as they are so professional, but comes with that a warmth and truly genuine individuals. Nothing is too much trouble. We look forward to dealing with them for many years to come.

    Reply from Motorcade (Penkridge) Ltd on 12/07/18

    Thanks Will. As I told your lovely wife Elaine, dealing with you guys really was a breath of fresh air - honest, straightforward and extremely genuine. We hope you continue to enjoy your new car.