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Customer reviews of Motorcade (Penkridge) Ltd

At Motorcade (Penkridge) Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Motorcade (Penkridge) Ltd

Motorcade (Penkridge) Ltd

Based on 97 customer reviews

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  • 5

    Very positive

    By Margaret S on 16 September 2018 | Verified purchase

    Helpfull and listened to our requirements. Informative and help to identify a suitable vehicle.

    Reply from Motorcade (Penkridge) Ltd on 01/10/18

    Thanks Margaret, it's nice to hear that we are still doing our best at listening and advising which is something many dealers don't do any more.

  • 5

    Brilliant service

    By Adam B on 13 September 2018 | Verified purchase

    Couldn’t be happier with my first car. The buying process was so easy start to finish and the after sales care looks great. Would definitely recommend anybody after a good used car to go to motorcade

    Reply from Motorcade (Penkridge) Ltd on 14/09/18

    It was a real pleasure to deal with two people so friendly and genuine. We wish Nicola all the best with her driving lessons and hope to see her soon without the L-plates!!

  • 5

    Pleasure to buy

    By Julie S on 10 September 2018 | Verified purchase

    Buying the car was a pleasurable experience all through the process they were very informative and helpful, the hand over was not rushed and they showed us all the features of the car

    Reply from Motorcade (Penkridge) Ltd on 14/09/18

    Thank you Julie. It's a bit more high tech than your last Micra, but I'm sure it will give you years of happy motoring just like its predecessor did. Don't forget to to give us a call if you want any of the gadgets explaining again.

  • 5

    Very happy!

    By Steven W on 18 July 2018 | Verified purchase

    The staff were very friendly and welcoming. Everything thing was explained about my car which most car companies don't give. I drove away from motorcade penkridge very happy.

    Reply from Motorcade (Penkridge) Ltd on 31/07/18

    Thank you Steven - this means a lot. We always try to give everyone we deal with 100% and it's refreshing to know that we are still getting it right.

  • 5

    Purchasing our car

    By William H on 12 July 2018 | Verified purchase

    We give 5 stars to Motorcade as they are so professional, but comes with that a warmth and truly genuine individuals. Nothing is too much trouble. We look forward to dealing with them for many years to come.

    Reply from Motorcade (Penkridge) Ltd on 12/07/18

    Thanks Will. As I told your lovely wife Elaine, dealing with you guys really was a breath of fresh air - honest, straightforward and extremely genuine. We hope you continue to enjoy your new car.

  • 5

    Very happy and would recommend to everyone

    By Nathan W on 02 July 2018 | Verified purchase

    Bought a 09 Ford Fiesta and a 05 Citroen van and very pleased with both. Kind and very helpful staff who own motorcade and will bend over backwards

    Reply from Motorcade (Penkridge) Ltd on 03/07/18

    Cheers for the kind words Nathan. All we aim for is total customer satisfaction, and the fact that we seem to be achieving that is music to our ears.

  • 5

    Happy customer

    By Michal S on 16 June 2018 | Verified purchase

    Very honest and warm service can part exchange. Highly recommended to deal with

  • 5

    Bought a Citreon Piccaso 09 VTX TDI

    By Paul J on 06 June 2018 | Verified purchase

    from start to finish the service was the best we had ever had over all the years we have had cars,when we picked the car up everything about the vehicle was explained never had that experience before would definitely recommend to family and friends

  • 5

    Buying without worry

    By Gordon D on 08 May 2018 | Verified purchase

    Just bought an i20 from motorcade. The quality of personal service has been second to none, my partner has a brand new car from a main dealer and the service was good but not as good as motorcade. Friendly, knowledgeable and nothing was to much trouble, i will recommend them to anyone who wants that little bit more when buying a secondhand car. Any problems they WANT to know so they can rectify the issue. A class of there own.

  • 5

    First Class.

    By Tanya W on 19 April 2018 | Verified purchase

    Fantastic service from Motorcade, we traded in our car for a more "grandchildren friendly" car. We were given plenty of time by the owner and found the whole process straightforward with plenty of advice/information given. More than happy with the choice of car we made in the end :-)